Signature Hat

Shipping Information

When will my order ship?

All of our products are made to order meaning that they will be made after we receive your order in our system. We work to fulfill orders as fast as possible. Once your order is completed (made, packaged, shipped) you will receive a notification from our carrier. Please note: There can be a delay of several hours from when the tracking number is created until it is active. Although production times vary, you can expect the following:

Blades: Shipped within 10-15 business days after order is received.

Blade Covers: Made and shipped within 5-10 business days after order is received.

*Please note* - If Blade Covers are ordered in combination with any other products from our store, the package will ship once the Blade Covers are finished being made.

Gloves: Shipped within 3-5 business days after order is received.

Tips: Shipped within 3-5 business days after order is received.

Apparel: Shipped within 3-5 business days after order is received.

*Please note* - We do not ship to P.O. Boxes.

Times/Rates :

Shipping times and rates are carrier calculated and based off of your location. For international shipments, we recommend grouping up orders with your friends or teammates to lower the shipping cost for everyone.

Carriers :

Domestic (USA)

USPS https://tools.usps.com/

UPS https://www.ups.com/track

International

UPS https://www.ups.com/track

DHL https://www.dhl.com/tracking.html

Returns/Exchanges

Nalza Branded Products: We offer a full refund or exchanges within 14 days of receiving the shipment if the product is in new and unused condition. We have the right to refuse return/exchange requests on products that have been used or worn.

EHS Branded Products: We charge a 15% restocking fee for blade and cup returns. The blades and/or cups must be in unused condition and in the original packaging. We have the right to refuse returns on blades that have been used, rocked, or bent. 

*Note for International Customers* - Return shipping is the responsibility of the buyer. Refunds exclude shipping costs. Please address the package to Nalza and ship items to:

Nalza, 1441 E 2100 S, Salt Lake City, UT 84105, USA (385) 326-8880